Privacy Policy

AutoCloser.AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autocloser.ai and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Submit a Growth Consultation application
• Fill out a contact or audit-request form
• Schedule or attend a consultation
• Subscribe to our newsletter
• Communicate with us via email, phone, or live chat
• Enter into a service engagement with us

This information may include your name, email address, phone number, company name, trade, service area, and business profile details (such as revenue band, lead volume, and current growth challenges).

Attribution and Campaign Parameters

When you arrive at our website via an advertising or referral link, we may capture and store first-touch attribution parameters in your browser's local storage (first-touch-wins — we do not overwrite the original source if you revisit), including:

• Google Click ID (gclid)
• Meta/Facebook Click ID (fbclid)
• UTM source, medium, campaign, term, and content

These parameters may be submitted as part of your consultation application to help us understand the effectiveness of our marketing efforts. They are processed on our servers and may be stored in our CRM.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

• Evaluate and process Growth Consultation applications
• Contact you regarding your application, scheduled consultation, or service engagement
• Provide, operate, and maintain our custom services
• Send follow-up communications to non-qualified applicants who consented at time of application
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Attribute leads to advertising campaigns and improve our marketing
• Improve our website and services
• Monitor and analyze usage trends (via Google Analytics 4 and similar tools)
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in delivering our services, including scheduling and CRM (GoHighLevel) and website infrastructure (Cloudflare).
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your information.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption (TLS/SSL), secure server environments, and restricted access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic. We also use browser local storage to retain first-touch attribution data (UTM parameters, gclid, fbclid) so it can be submitted with your consultation application. These values are stored on first visit only and are not overwritten on subsequent visits. You can control cookie and storage preferences through your browser settings. Disabling these may affect certain features.

We use Google Analytics 4 (GA4) to measure site activity, including events such as application_started, application_submitted, calendar_viewed, and consultation_booked. GA4 data is subject to Google's Privacy Policy.

6. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we use include:

• GoHighLevel — for CRM, consultation scheduling, and customer communication
• Cloudflare — for website hosting, CDN, and infrastructure
• Google Analytics 4 — for website analytics and conversion tracking

7. Text Messages (SMS/MMS)

If you check the consent box on our Growth Consultation application, we may send text messages about your application, scheduled consultation, or related services. Messages may be sent using automated or AI-assisted systems. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. You may also email support@autocloser.ai to withdraw messaging consent.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data in a structured format

To exercise any of these rights, please contact us at support@autocloser.ai.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete it promptly.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: